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Disaster AlertOn September 19,2019, Governor Greg Abbott issued a disaster declaration for counties within the Texas Children’s Health Plan’s service areas. If a member resides in one of the impacted counties, Texas Children’s Health Plan will make every effort to assist them in obtaining medically necessary services.
Counties in Texas under this announcement are: Brazoria, Chambers, Galveston, Hardin, Harris, Jasper, Jefferson, Liberty, Matagorda, Montgomery, Newton, Orange, and San Jacinto.
Members can reach us at the following numbers:
- STAR Members: 832-828-1001 or 1-866-959-2555
- STAR Kids Members: 832-828-1003 or 1-800-659-5764
- CHIP Members: 832-828-1002 or 1-866-959-6555
For additional details regarding the disaster declaration, please refer to: https://gov.texas.gov/news/post/governor-abbott-declares-state-of-disaster-as-severe-weather-hits-texas
To get started by phone, call us and we will send you an application and other helpful information. We can also answer any questions about the program, such as who can qualify or how to fill out your application.
Call toll-free 1-800-990-8247 (Monday through Friday from 8 a.m. to 5 p.m.)